Last Updated October 12, 2021
Personal Information You Provide: We collect the following categories of personal information from you:
Internet Activity Information: When you visit, use, and interact with the Site, we may receive certain information about your visit, use, or interactions. For example, we may monitor the number of people that visit the Site, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the Site (e.g., Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation patterns. In particular, the following information is created and automatically logged in our systems:
Personal Information We Process on Behalf of Our Clients: In order to provide our virtual events platform, we collect first and last name, email address, IP address, any information contained in chat messages, and information about engagement with our virtual events platform (“Event Information”) from attendees of and other participants in our client’s events (“Attendees”). We process Event Information pursuant to our agreements with our clients. We have no direct relationship with Attendees, unless the Attendees submit feedback to us, visit the Site, or otherwise interact with us separate from their participation in an event. If you are an Attendee and have questions about the processing of your Event Information, please contact the client that you interact with directly.
Derived Information: We may infer your preferences for our products and services based on the personal information we collect about you.
On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off.
Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.
If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.
We may use personal information for the following purposes:
Marketing. We may use your personal information to contact you to tell you about products or services we believe may be of interest to you. For instance, if you elect to provide your email, we may use that information to send you updates and special offers. If we do, where required by law, for example if you are in the EU, we will only send you such emails if you consent to us doing so at the time you provide us with your personal information. You may opt out of receiving emails by following the instructions contained in each promotional email we send you. You can also control the marketing emails you receive by updating your settings through your account. We do not market to Attendees unless they elect to schedule a demonstration and receive marketing information from us in connection with providing feedback relating to our virtual events platform.
In addition, if at any time you do not wish to receive future marketing communications, you may contact us. If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we will continue to contact you regarding our Site, management of your account, other administrative matters, and to respond to your requests.
Goldcast does not sell your personal information. In certain circumstances we may share the categories of personal information described above without further notice to you, unless required by the law, with the following categories of third parties:
4. DATA RETENTION
If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt out of receiving these communications and in accordance with our policies.
To determine the appropriate retention period for your personal information, we will consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we use your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
Where provided for by law and subject to any applicable exceptions, California residents may have the right:
If you would like to exercise any or all of these rights, you may do so by contacting us. After we receive your request, we may request additional information from you to verify your identity. Your authorized agent may submit requests in the same manner, although we may require the agent to present signed written permission to act on your behalf, and you may also be required to independently verify your identity with us and confirm that you have provided the agent permission to submit the request.
Our Site is not directed to children who are under the age of 18. Goldcast does not knowingly collect personal information from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided personal information to Goldcast through the Site please contact us and we will endeavor to delete that information from our databases.
Scope. This section applies to individuals in the EU (for these purposes, reference to the EU also includes the European Economic Area countries of Iceland, Liechtenstein and Norway, the United Kingdom, and, to the extent applicable, Switzerland).
Data Controller. Data protection laws in the EU differentiate between the “data controller” and “data processor” of personal information. Goldcast is the data controller for the processing of your personal information that we collect through the Site or otherwise for our own purposes. You can find our contact information, and the contact information of our EU-based representative, in the “Contact Us” section below. We are a data processor of Event Information as described above.
Legal Bases for Processing. We process your personal information as necessary to perform our contract with your or other users (“Contractual Necessity”), where necessary for our legitimate business purposes (“Legitimate Interests”), or with your consent (“Consent”).
The specific purposes for which we process your personal information and the legal bases we rely on for the processing are listed below.
Your Rights. Pursuant to the European Union General Data Protection Regulation (or GDPR), you have the following rights in relation to your personal information, under certain circumstances and subject to any applicable exceptions:
Please see the “Contact Us” section below for information on how to exercise your rights.
Information Processing in the U.S. Goldcast is based in the U.S. The U.S. may have data protection laws less stringent than or otherwise different from the laws in effect in the EU and UK. Transfers of your personal information to Goldcast in the U.S. are necessary to perform the agreement we have entered into, or are about to enter into, with you.
You use the Site at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect personal information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Site or e-mail. Please keep this in mind when disclosing any personal information to Goldcast via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Site, or third party websites.
In certain circumstances providing personal information is optional. However, if you choose not to provide personal information that is needed to use some features of our Site, you may be unable to use those features. You can also log in to your account or contact us to request updates or corrections to some of your personal information.
Attn: Privacy Team
27 Peabody Terrace Apt. 22
Cambridge, MA 02138