“I sleep better at night knowing our events are run on Goldcast. The main reason is because of the team behind the scenes that care about my success”
Our team has partnered with hundreds of customers to help them successfully build and launch their event strategy
You’ll partner with a customer success manager with deep experience of the Goldcast platform and how to utilize its features for successful events. Your CSM will support you by being a thought partner on how to set up your event, uplevel attendee engagement, and maximize the ROI of each event you hold.
The onboarding manager will onboard your full team through three customized onboarding calls that train you on the platform overall, features, capabilities and common FAQs. When you finish onboarding you will be well set to host your first Goldcast event!
The Customer Support team is available to answer queries by email or live chat during any stage of your event set up. We also offer live support for all your events by Zoom, email or live chat.