Goldcast
Customer
Success

“I sleep better at night knowing our events are run on Goldcast. The main reason is because of the team behind the scenes that care about my success”
Our team has partnered with hundreds of customers to help them successfully build and launch their event strategy
Our people

The implementation manager will onboard your team and set up two event templates. He/she will be an extended team member supporting your team from registration to event run of show to event execution to post event sync on event performance for the two events. Post completion, the CSM will be your point of contact.

You’ll partner with a customer success manager with deep experience of the Goldcast platform and how to utilize its features for successful events. Your CSM will support you by being a thought partner on how to set up your event, uplevel attendee engagement, and maximize the ROI of each event you hold.

The Customer Support team is available to answer queries by email or live chat during any stage of your event set up. We also offer live support for all your events by Email or live chat.